Is your Apple Watch refusing to power up? It can be frustrating when your trusty wearable suddenly stops charging. Before you panic, know that many charging issues are easily resolved at home. This guide will walk you through how to identify if your Apple Watch is truly charging and provide simple troubleshooting steps to get you back on track.
How to Tell If Your Apple Watch Is Charging
First, let’s confirm whether your Apple Watch is actually charging or not. When you correctly connect your Apple Watch to its charging cable and a power source, you should see a lightning bolt icon appear on the watch face. This is the most basic indicator that charging has commenced.
If your Apple Watch is running watchOS 9 or later and is in Low Power Mode, the charging indicators, along with the time and day, will be displayed in yellow. This is normal and simply indicates the power-saving mode is active while charging.
Conversely, if your Apple Watch battery is depleted and needs charging, a red lightning bolt icon will appear on the screen. You might need to tap the side button to wake the display and see this. When you connect it to power, this red lightning bolt will change to a red lightning bolt inside a ring to signify it’s charging from a low battery state. If you see a blank screen or just the charging cable icon, allow your watch to charge for at least 30 minutes to ensure it has sufficient power to turn on.
Troubleshooting: My Apple Watch Still Won’t Charge
If you’re not seeing any of these charging indicators and your Apple Watch seems unresponsive, don’t worry. Here are several troubleshooting steps to try:
1. Verify Your Charging Equipment:
- Use Official Apple Chargers: Ensure you are using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch. Third-party chargers may not be fully compatible and could be the reason why your Apple Watch isn’t charging.
- Check Connections: Make sure the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable is securely plugged into the USB Power Adapter. Then, confirm the adapter is firmly plugged into a working power outlet. Loose connections are a common culprit.
- Third-Party Charging Stands: If you are using a third-party charging stand, try using the original Apple charging cable that was included in your Apple Watch box directly to eliminate the stand as the issue.
2. Remove Plastic Wrap:
It sounds obvious, but sometimes the simplest things are overlooked. Ensure you have completely removed any protective plastic wrap from both sides of the Apple Watch charger. This plastic can interfere with the magnetic connection and prevent charging.
3. Clean the Charger and Watch Back:
Dust, dirt, or debris on the back of your Apple Watch or the magnetic charger can obstruct the charging process. Gently clean both surfaces with a soft, dry, lint-free cloth.
4. Reposition Your Apple Watch on the Charger:
Sometimes, the magnetic alignment isn’t perfect on the first try. Reposition the back of your Apple Watch on the charger, ensuring it’s centered and the magnets are aligned correctly. When properly aligned, you should see a green or yellow lightning bolt appear on the watch face, confirming a good connection.
5. Test with Different Components:
Try using a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable and a different USB Power Adapter if you have them available. This helps isolate whether the problem lies with a faulty cable or adapter. If your Apple Watch battery is completely drained, allow a few minutes after connecting to power for the lightning bolt icon to appear.
6. Force Restart Your Apple Watch:
If your Apple Watch still isn’t charging, a forced restart can sometimes resolve software glitches that might be preventing charging. To force restart, press and hold both the side button and the Digital Crown simultaneously for at least 10 seconds, or until the Apple logo appears on the screen.
7. WPT-Compliant Charger Compatibility (China and Indonesia):
If you purchased a WPT-compliant charger in China or Indonesia and are using it with an incompatible Apple Watch, you might see an “Unable to charge” message. These chargers are country-specific and may not work with Apple Watch models from other regions. Refer to Apple’s support documentation for more details on WPT-compliant charging if this applies to you.
8. Adjust Charger Position for Larger Apple Watch Models:
If you are using an Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger’s position for optimal contact. Try adjusting the charger angle or laying it completely flat to ensure proper magnetic alignment. For Apple Watch Ultra or later models, if charging is still unreliable even when flat, try removing the watch band before placing it on the charger.
When to Seek Further Assistance
If you have tried all of these troubleshooting steps and your Apple Watch still refuses to charge, it might indicate a more serious hardware issue. In this case, it’s best to contact Apple Support or take your Apple Watch to an authorized service provider for professional diagnosis and repair. You can find service options and initiate a support request on the Apple Support website.